This Refund Policy explains how LocalMark.ai handles subscription cancellations and refund requests.
1. Subscriptions
LocalMark.ai subscriptions are billed monthly through Stripe. You can manage or cancel your subscription from the billing portal when available in your account.
2. Cancellations
If you cancel a monthly subscription, your paid access will generally remain active until the end of the current billing period unless otherwise stated at cancellation.
3. Refund requests
Refund requests are reviewed case by case. If you believe you were charged in error or had a technical issue that prevented use of the service, contact us with your account email and billing details.
4. Non-refundable usage
Fees may not be refundable for periods where the service was available and used to generate scans, Growth Packs, exports, or other paid outputs.
5. Contact
Refund questions can be sent through the contact page.